PetHandoff is small. Emails go to a person, not a queue, and usually get an answer within a day.
Tell us what you were doing and what happened instead. If it involves a sitter link, mention roughly when you created it — please don't paste the link itself, since anyone holding it can open your pet's guide.
You can cancel or change your card yourself: open the app and click the plan tag at the top. If something looks wrong on a charge, email us and we'll sort it out.
You can delete everything yourself from the Home tab in the app. If you'd rather we did it, or you want to know exactly what's stored about you, email us from the address on your account.
If you're a professional sitter, groomer, boarding kennel, or vet clinic and want to use PetHandoff with the pets in your care, get in touch — we'd like to hear how you'd use it.